Shipping policy
Shipping Overview: From Us to You
Dispatch Times
As a dedicated small team, we personally handle every single order that comes through. To ensure your items are packed securely and beautifully, please allow us 1 to 5 working days for processing and dispatch. You will receive an email update with your specific tracking link as soon as your parcel is on its way.
Delivery Pricing & Timelines
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Standard Post (7-14 Working Days): £3.99. Enjoy this shipping option for FREE as our little thank you when you spend over £10.
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Expedited Post (3-10 Working Days): £7.99. The best choice for faster delivery to your door.
Important Customs Information for Overseas Customers
Your parcel has a long way to travel! Please understand that packages crossing borders may be subject to customs inspections, which can regrettably add delays that we cannot speed up. Furthermore, any customs duties or local import taxes incurred are the strict responsibility of the customer.
We believe in looking after our customers from checkout to delivery. If you ever have a concern or just want a shipping update, please get in touch with us at zepeng961123@163.com and we’ll sort it out for you.